Q: How long have you been with SMB?
A: I’ve been with SMB since 8/4/08, so almost 14 years!
Q: What does your job entail?
A: I am in charge of coordinating our billing software development as well as helping employees and clients with technical issues that may arise. I provide custom reports, monitor the email and VoIP phone system, provide support to our employees for electronic billing issues within our software and with our clearinghouse, and provide general support for overall billing needs.
Q: What made you want to join SMB?
A: I have a love for technology and numbers. I have always loved a good challenge.
Q: What’s the most exciting thing you are working on right now?
A: Our billing software, Talon. We have created this billing software to be the best software from a user perspective that we can possibly imagine. We keep improving it and making it better every day.
Q: What motivates you?
A: I’m motivated by helping people. My job is all about helping someone either by providing a solution or determining the best steps to take to help make their life easier.
Q: What’s one thing you learned in the last month (business or other)?
A: I’ve learned that with age some things become less important and others become more important.
Q: What’s your superpower?
A: I would have to say it’s staying positive no matter what. I am always a glass is half full type of gal.
Q: What is a fun fact that people may not know about you?
A: I love the beach and any body of water I can get close to.
Q: What’s on your bucket list?
A: My dream is to retire by the beach. If I can cross that one off, I’ll be a happy lady!