Get to know Cheryl Sands

Cheryl Sands

Q: How long have you been with SMB?
A: Since 2001.

Q: What does your job entail?
Talking with doctors, office managers, and SMB employees daily to make things smooth. I have the best job in the world getting to talk with people involved in all aspects of the billing!

Q: What made you want to join SMB?
A: We wanted to do an excellent job billing for our clients! Seeing them flourish with timely and maximized reimbursements is our goal, while taking away their headaches.

Q: What’s the most exciting thing you are working on right now?
A: Every day is exciting in that I get to see how the whole process works and watch new clients get excited about how seamless things work when joining SMB. Also, the relationships we have built over the years with our long-standing clients is so important to me. They are like family.

Q: What motivates you?
A: Getting claims out the door quickly, correctly and paid timely! In addition, we pay very close attention to FOLLOW UP! Following up on each claim is huge around here!

Q: What’s one thing you learned in the last month (business or other)?
In the last 4 months I’ve learned how amazing it is to be a Gigi! I have a four-month old granddaughter and she is the absolute best!

Q: What’s your superpower?
Having fun in any situation and making others laugh. (Sometimes at me, and sometimes with me!)

Q: What is a fun fact that people may not know about you?
I have seen Barry Manilow in concert MANY times! Most recently “front row” in Vegas and he’s still the greatest showman ever! I’m going again this year.

Q: What’s on your bucket list?
Beach vacations once a month – hey a girl can dream!

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